Delete a Trader2Trader or DriveWorth Account

Draft — pending solicitor review. This page describes the current account-deletion routes. The final solicitor-reviewed version must confirm the legal entity, permanent privacy contact, retention criteria and handling timescale.

Current account-request route: verification@worthautomotivetechnologies.uk

DriveWorth Retail customer account

In the DriveWorth account experience, sign in and open Account settings. Select Delete account, review the information shown and enter the required confirmation. This removes the active Retail customer identity and self-service profile access. A deletion request can also be made through the web method below.

Trader2Trader dealer account

In the Trader2Trader application, sign in and open Account. Select Request dealer account deletion and confirm the request. Dealer-account deletion requires operational handling because dealership, listing, offer, message, safety, audit and transaction-history records may need to be retained or handled lawfully. The request is recorded securely and should not be treated as immediate deletion of all dealership records.

Web deletion request

To request deletion without signing in, email verification@worthautomotivetechnologies.uk from the account email address with the subject Account deletion request. State whether the request concerns a Trader2Trader dealer account or a DriveWorth Retail customer account. Trader2Trader may request information needed to verify the request and protect the account from unauthorised deletion.

Trader2Trader will remove or de-identify information where appropriate. Limited information may be retained where necessary for security, fraud prevention, legal compliance, dispute handling, audit or transaction-history purposes. The final solicitor-reviewed Privacy Notice will set the applicable retention criteria and expected handling timescale.